FAQs

1. What materials are your wallets made of?

All PIRAM Leather wallets are made from premium calfskin leather, known for its softness, durability, and natural texture. Every wallet is hand-finished for a high-quality feel and lasting use.

2. What are the dimensions of your wallets?

Our Minimalist Wallet – Yellow Edition with Coin Pocket measures:

  • Length: 11.5 cm

  • Width: 8.5 cm
    It is designed to comfortably hold cards, notes, coins, and ID while remaining compact.

3. How long does shipping take?

  • Processing: 0–1 business day

  • Standard Delivery (Germany): 2–4 business days

  • Estimated Total: 2–5 business days
    You will receive a tracking number once your order is shipped.

4. Do you ship internationally?

Yes, we ship to other EU countries. Shipping costs and delivery times may vary depending on the destination. Customs duties may apply for shipments outside Germany.

5. What are the shipping costs?

  • Standard shipping within Germany: Free

6. Can I change or cancel my order?

  • Address change: Contact us within 24 hours of placing your order at support@piramleather.com or call +49 56197040831.

  • Order cancellation: Contact us within 24 hours. If the order has already shipped, you can return it using our Return Policy.

7. What if my wallet arrives damaged or defective?

Contact us immediately at support@piramleather.com with clear photos. We will provide a replacement, exchange, or full refund at no extra cost.

8. How do I return a wallet?

  • Returns are accepted within 30 days of delivery.

  • Wallets must be unused, undamaged, and in original packaging.

  • Contact support@piramleather.com to receive a return authorization and instructions.

9. Do you offer exchanges?

Yes, exchanges are available for defective, damaged, or incorrect wallets. Contact our support team to arrange an exchange.

10. How can I contact PIRAM Leather?

Email: support@piramleather.com
Phone: +49 56197040831
Address: Friedrichspl. 12 / Floor 1, 34117 Kassel, Germany

11. Are your wallets sustainable?

Yes, our leather is ethically sourced and tanned responsibly. We use eco-friendly packaging and create durable wallets designed to last for years, reducing waste.